Introduction
At Revitalign® Sandals, Slippers, Sneakers, Orthotic Shoes, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website revitalignshoes.shop or make a purchase from us.
Please take a moment to read this Privacy Policy carefully. By visiting our website or making a purchase, you agree to the terms of this Privacy Policy. If you do not agree to the terms of this Privacy Policy, please do not use our website or make purchases from us.
What Information Do We Collect?
We collect both personal and non-personal information about you when you visit our website or make a purchase. The types of information we may collect include:
- Contact information such as your name, email address, phone number, and mailing address when you create an account, make a purchase, request information, or contact us.
- Payment information such as your credit/debit card number, expiration date, CVV code, and billing address when you make a purchase. This information is processed securely through third-party payment processors.
- Purchase information such as the products you purchase, quantities, prices, and the date and time of your transactions.
- Website usage information such as your IP address, browser type, operating system, referral URLs, device information, pages visited, links clicked, and other actions taken on our website. We use cookies and other technologies to collect some of this data.
- Communications preferences that indicate your consent to receive marketing communications from us.
- Demographics information such as your age, gender, location, and interests when you provide this information voluntarily in surveys, contests, or registrations.
- Social media information if you interact with our social media accounts, such as likes, shares, and comments.
How Do We Use the Information We Collect?
We use the information we collect for the following purposes:
- To complete your purchases and deliver your orders.
- To provide service and support for orders, such as responding to inquiries or handling returns.
- To improve and optimize our website, products, and customer service.
- To send periodic emails with promotions, new products, and other marketing communications according to your communication preferences. You can opt-out of these communications at any time.
- To analyze trends and statistics regarding customer demographics, purchases, and website usage. This allows us to improve our product selection and website design.
- To prevent and detect fraud, abuse, security risks, and other harmful activity. This helps us protect customers and our business.
- To comply with legal obligations, as required by applicable law.
- For any other purpose disclosed to you at the time we collect information or pursuant to your consent.
When Do We Disclose Your Information?
We will not disclose your personal information to third parties except under the following circumstances:
- To complete your purchases: We disclose information to third party service providers who help us process orders and deliver products, such as payment processors, fulfillment centers, and shipping carriers.
- To provide customer service: We may disclose information to companies that assist us with customer service, account management, surveys, research, and other services. These companies are not authorized to use your data for other purposes.
- In the event of a merger or sale: If we merge with or are acquired by another company, we may disclose information to the new owners so they can continue providing services to you.
- To comply with legal obligations: We may be required to disclose information if required by law or legal process, such as a subpoena. We may also disclose information to investigate suspected fraud or threats to our website.
- With your consent: We may disclose other information with your consent or at your request.
How Long Do We Keep Your Information?
We retain your personal information for as long as necessary to provide our products and services, and comply with legal obligations. We have retention policies to comply with applicable laws and best practices.
For example, we keep your purchase history for as long as reasonably necessary for reporting and accounting purposes. We also retain information from closed accounts to comply with laws, prevent fraud, assist with investigations, resolve disputes, analyze or troubleshoot programs, enforce our terms, etc.
If you request deletion of your account, we will delete your personal information within 30 days, except for information we need to retain for the purposes stated above.
How Do We Protect Your Information?
We implement technical and organizational security measures to protect your information from unauthorized or unlawful access, alteration, disclosure, use or destruction. For example:
- Secure network protocols and encryption of sensitive data in transit and at rest.
- Limiting access to personal information only to employees and authorized service providers on a need-to-know basis.
- Rigorous vetting of third-party providers to ensure they meet security standards.
- Regular security audits and vulnerability testing.
However, no method of transmission over the Internet or data storage can be 100% secure. We cannot guarantee the absolute security of your information.
Cookies and Tracking Technologies
We use cookies and similar technologies on our website. These help provide and improve our services, measure our audience, and enhance your browsing experience.
Cookies are small text files that websites store on visitor devices. They are widely used for functions like remembering login details, tracking session information, storing site preferences, enabling shopping carts, and analyzing website traffic.
You can disable or delete cookies via your browser settings. If you do so, the website may not function properly. Disabling cookies may result in loss of functionality, as they are essential for our website.
We also use tracking technologies like pixels, web beacons, scripts, and tags. These are primarily used for measuring website usage and traffic. They are also used for tasks like keeping track of shopping cart contents, marketing automation, advertising measurement, and personalized retargeting.
Third Party Websites
Our website contains links to other websites for your information and convenience. We are not responsible for the privacy practices or content of those sites. We recommend you review the privacy policies on each site to understand how they collect and use information.
International Data Transfers
We are a company based in the United States. The information we collect is governed by U.S. law. By accessing our website and providing information to us, you are consenting to the transfer and processing of your data in the United States.
Children’s Privacy
Our website is not directed to children under age 13. We do not intentionally collect information from children. If you believe we may have collected information from a child, please contact us so we can take appropriate measures.
Your Rights and Choices
Depending on your jurisdiction, you may have certain rights and choices regarding your personal information. These may include rights to:
- Access your personal data
- Correct or amend your personal data
- Delete your personal data
- Restrict or object to processing of your personal data
- Receive your personal data in a portable format
- Withdraw your consent at any time (without affecting lawfulness of processing based on previous consent)
- Lodge a complaint with your supervisory authority
To make choices regarding communications from us, you can opt-out through the unsubscribe link in emails. You can also contact us using the information below.
Changes to this Policy
We may occasionally update this Privacy Policy as necessary to reflect changes in our business, products, and customer needs. We will post any Privacy Policy changes on this page and update the “effective date” at the top.
Any material changes will be provided directly to registered users prior to the changes taking effect. We encourage you to periodically review this page for the latest information on our privacy practices.
Contact Us
If you have any questions about our Privacy Policy or data processing, please contact us at:
Email: [email protected]
Appendix: Disclosure of Information Collected
For transparency, the chart below summarizes the categories of personal information we collect and the business purposes for collection and use. Note this does not reflect all of the details provided above. Please read the full policy for complete information.
| Information Category | Examples | Business Purpose for Collection and Use |
|---|---|---|
| Contact information | Name, email, phone, address | To create and manage your account; to notify you about orders and respond to inquiries; other customer service purposes |
| Payment information | Credit card number, expiration, CVV, billing address | To process payments for purchases; for fraud prevention and credit checks |
| Purchase information | Items purchased, prices, purchase date and time | To fulfill and deliver orders; for record keeping related to taxes, returns, refunds, etc. |
| Website usage information | IP address, browser type, pages visited | To analyze website traffic, improve website functionality and user experience |
| Communications preferences | Consent to receive marketing emails, newsletters, etc | To send marketing communications according to your preferences |
| Demographics | Age, gender, location, interests | To understand customer demographics and direct relevant promotions |
| Social media information | Likes, shares, comments | To interact with customers on social media platforms |
